Family Support Specialist

  1. Kansas City,KS
  2. Sep 06, 2017
  3. Social & Recreation Workers : General Social & Recreation Workers

Kansas Children's Service League is hiring for a Family Support Specialist job in Kansas City,KS

Kansas Children's Service League is seeking to hire a Family Support Specialist in the Kansas City area.

The Family Support Specialist (FSS) is responsible for building trusting relationships with families based on the Healthy Families America model. The FSS will serve Johnson County KS families in their homes to provide support in establishing positive home environments, promote strong attachments through the parent child relationships, and encourage the well-being of children and families. Utilizing an infant mental health approach, the FSS will practice reflective strategies to strengthen parent-child relationships, improve parenting skills, teach effective problem-solving, and reduce family stress. A required qualification for this position is being bilingual in English and Spanish.


Medical & Dental Insurance, VisionCare, Life Insurance, Disability Insurance, Flexible Spending Account, Paid – Sick, Vacation, Holiday Time Off,  401 (K), Employee Assistance Program

Home Visiting  75%

  • Develops strategies to positively engage families in voluntary services through a trusting relationship.
  • Schedules and provides regular home visits with families in accordance to KCSL Healthy Families policies and procedures.
  • Conduct ongoing screens and assessments such as the ASQ, ASQ-SE, HOME, PFS, and other tools required by the program.
  • Implements research based curriculum, Growing Great Kids, during home visits with families.
  • Supports and guides families in the development of the Family Goal Plan, and encourages families in achieving identified goals.
  • Assist family in monitoring medical needs including well child visits and immunizations, and help them overcome barriers to meeting these needs.
  • Uses reflective strategies such as normalizing, explore and wonder, and accentuate the positive, to help strengthen parent child relationships.
  • Refers and connects families to additional KCSL services and other community resources that could help strengthen the family and build protective factors. May include providing occasional transportation for families to access community resources.
  • Assist with planning and delivery of group events for program families.
  • Documents observations of children and families through weekly home visit notes and completes required documentation in accordance with program expectations.
  • Meets weekly with supervisor for supervision to reflect on work with families and review interventions and documentation.

Initial Intake and Assessments   5%

  • Coordinates with referral sources to recruit families.
  • Contacts referred families using positive outreach techniques to engage them in the initial assessment process.
  • Meets with families to complete the Parent Survey, including typing and scoring and entering it into the database.
  • Follows through with supervisor and other team members to ensure families that qualify are offered services and enroll.

Other Duties  20%

  • Completes training required by program including Integrative Strategies for Home Visiting, Growing Great Kids, and other required topics.
  • Assists with outreach through community fairs and other events that help build awareness of program.
  • Attends regular team meetings and participates in supporting other team members as needed.
  • Attends community meetings as needed.

Work Environment  
Office and participant homes.

Lifting Requirements 

Up to 25 pounds.

Travel Requirements 
Must have vehicle in good condition; able to travel to and from family homes and transport participants to appointments; valid driver’s license and current insurance.


Must have a home telephone and/or cell phone and be willing to handle emergency or crisis situation with the assistance of the supervisor. Valid driver’s license, reliable transportation, current auto insurance, pass all required background checks.
The physical requirements described here are a representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • High School diploma or equivalent
  • Bilingual in English and Spanish
  • Experience in providing supportive services to young children and families
  • Experience working with diverse families with multiple stressors
  • Knowledge of infant and child development and parent-child attachment principles
  • Able to work flexible schedule which could include some evening/weekend hours
  • Strong verbal and written communication skills
  • Excellent reflective listening, crisis intervention, and conflict resolution skills
  • Able to develop trusting relationships
  • Ability to approach families from a strengths based and family-centered perspective
  • Open to engaging in regular reflective supervision practices
  • Ability to maintain professional boundaries when providing supportive services


  • Bachelor’s degree in human services or child development
  • Infant Mental Health Endorsement

Mandated Reporter
All KCSL employees are mandated reporters of child abuse and neglect. Failure to properly report to DCF and the supervisor can result in disciplinary actions up to and including termination. See Mandated Reporter Policy in the Employee Handbook for details.
The duties and responsibilities of this job are subject to change without prior notice.

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KCSL is an EOE employer

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